Everything is ordered from inside your portal — you never need to email us to buy something. Configuring a product opens an order and a service record straight away.
- Sign in to your portal and choose “Add a product” in the sidebar.
- Pick the product you want. Each product has its own page with plans and options.
- Configure it — plan, region, billing term, and any add-ons. The price updates as you choose.
- Choose “Buy now” to check out immediately, or “Add to cart” if you're ordering more than one thing.
- Pay by card, bank transfer, or USDT at checkout.
Once payment clears, an engineer provisions your service. Most services are live within minutes. Your connection details are posted to a support ticket, and the service appears under “My products” in the sidebar so you can manage it.
Larger orders are approved by an engineer before provisioning starts. If your order is waiting on approval, its status shows as “requested” and you can withdraw it from the service page.